Richa is a graduate in commerce and has her masters in Quality Management and Operations from National Institute of Management, Mumbai.

She is a result oriented professional with over 14 years of experience in Customer Service, Operations, Project Management and Quality Management with various companies in Telecom, ITES, Banking and Education sectors.

At Tatvã Leadership she heads Business Development operating from Mumbai and is responsible for acquiring business from new and old clients. Other general responsibilities for her include client management and supporting delivery of the services.

Her interests are reading, listening to music and travelling.